jya 9 — Terms and Conditions

General Terms and Scope

jya 9 is an online gaming and sports betting platform that lets users bet on slots, live casino, cricket, and other sports. These Terms apply equally to jya 9's website, mobile app, and any service provided through any other digital channel.

These Terms are primarily written in Bengali and have been prepared with Bangladeshi users in mind. In the case of any translation, the Bengali version shall be considered final.

• These Terms take effect from the date of the latest update.
• jya 9 reserves the right to change these Terms at any time.
• Continued use of the service after any changes will be treated as acceptance of the new Terms.
• The platform is approved for personal and non-commercial use only.

Eligibility and Age Requirement

jya 9 services are only for persons aged 21 or older. Minors are strictly prohibited from opening an account or using the service. Age will be verified based on the information provided at registration.

By registering an account, you confirm that:

• You are 21 years of age or older.
• Online gaming or betting is not legally prohibited in Bangladesh or in the country where you reside.
• You are playing with your own money and from your own account, not on behalf of a third party.
• You are not an employee of jya 9 or an immediate family member of one.

Account Registration and Security

Each person may open only one account at jya 9. If multiple accounts are found, all of them will be closed and any funds or bonuses in those accounts may be forfeited.

Information Required for Registration

The following information must be provided accurately when opening an account:

• Full name (as on national ID).
• Mobile number — OTP verification is mandatory.
• Email address.
• Date of birth.
• Preferred payment method details.

Account Security

It is the user's responsibility to keep login credentials (username and password) completely confidential. jya 9 will never ask for your password by phone, message, or email. If you suspect unauthorized access to your account, contact the support team immediately.

Deposit and Withdrawal Policy

The designated methods for transactions at jya 9 are bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major banks). Funds sent from third-party accounts are not accepted.

Minimum Limits

• Minimum deposit: ৳500 (per method).
• Minimum withdrawal: ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.

jya 9 may request additional documents to verify a withdrawal request if needed. Accounts may be temporarily suspended in cases of fraud or suspicious transactions.

Bonus and Promotion Terms

jya 9 offers a welcome bonus for new members. Each bonus offer has its own terms, which must be read carefully before accepting.

Welcome Bonus

A 200% bonus is available on the first deposit, up to ৳5,000. Before withdrawing bonus funds, the bonus amount must be wagered 15 times. For example: depositing ৳1,000 adds ৳2,000 in bonus, giving a total balance of ৳3,000; the wagering requirement on this bonus is ৳2,000 × 15 = ৳30,000.

General Bonus Rules

• Each bonus offer may be used only once per person.
• Claiming multiple bonuses from the same device, IP address, or household is prohibited.
• Withdrawals cannot be made while a bonus is active.
• If a breach of any promotion's terms is confirmed, the bonus and any related winnings may be forfeited.
• jya 9 reserves the right to change or cancel any promotion.

Betting and Gaming Policy

jya 9 offers various types of games including slots, live casino, sports betting, and fishing games. Each game has its own rules, which should be read before starting.

Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game or bet is cancelled due to a technical fault, the stake will be refunded.
• jya 9 reserves the right to cancel any bet placed by exploiting a system error or incorrectly displayed odds.
• Bets will not be accepted if there is insufficient balance in the account.

Sports Betting

For bets on cricket, football, and other sports, results are determined based on the official outcome declared by the relevant sports authority. If a match is abandoned or suspended, the applicable rules will be displayed on screen.

Responsible Gaming Policy

jya 9 believes that gaming is a form of entertainment, not a source of income. We encourage users to play safely and within their means. You are advised to read our responsible gaming guidelines in full.

• Users can set their own daily, weekly, or monthly deposit limits.
• Account temporary suspension or self-exclusion is available if needed.
• If gaming is causing personal, family, or financial problems, professional help should be sought.
• If anyone under the age of 21 is using the site, please let us know immediately.

Personal Data and Privacy

jya 9 makes the protection of users' personal data its highest priority. Full details on how data is collected, stored, and used can be found in our privacy policy.

In brief, personal data is used only for service delivery, identity verification, fraud prevention, and compliance with legal obligations. Clear rules are followed regarding sharing data with third parties.

Account Suspension and Closure

jya 9 may suspend or permanently close an account without prior notice in the following cases:

• Breach of any clause of these Terms.
• Registration using false information.
• Operating multiple accounts.
• Evidence of bonus abuse or fraud.
• Attempting to interfere with gaming software or manipulate the system.
• Suspicion of involvement in money laundering or any other illegal activity.

In the event of account closure, any valid balance will be returned through the designated process; however, if the closure is due to fraud or a policy breach, the balance may be forfeited.

Limitation of Liability

jya 9 operates as an online entertainment platform. The company's liability is limited in the following matters:

• Losses or failed bets caused by internet connectivity issues.
• Faults in the user's device or software.
• Delays or failures at third-party payment gateways.
• Losses resulting from unauthorized third-party access to an account where the user has been negligent in protecting their credentials.

Game results are determined through random number generator (RNG) technology, which is entirely impartial. No one can predict or alter game results in advance.

Dispute Resolution

For any complaint or dispute, please contact jya 9's customer service team first. Our support team is available 24/7 via live chat and email in both Bengali and English.

We will investigate and respond as soon as possible after receiving a complaint. Our goal is to resolve common issues quickly. For more complex matters, detailed information is available on our FAQ page.

Changes to Terms and Effectiveness

jya 9 reserves the right to update these Terms at any time. For significant changes, users will be notified in advance via their registered email or through the site.

Continued access to the site or use of the service after any changes will be treated as acceptance of the new Terms.

If any part of these Terms is found to be invalid or unenforceable, all remaining terms will continue in full force. These Terms constitute the entire agreement between jya 9 and the user and replace any prior oral or written understanding.

Before using the site, read our About Us page to learn more about us.